Introduction
Sooner or later every manager or team leader has to cope with this one. Persistent absence whether "genuine" or "contrived" needs prompt handling in the appropriate way, and within the guidelines of company procedures.
Learning Outcomes
On successful completion of this programme, participants will be able to:
Explain their organisation's guidelines and procedures concerning absence
Take prompt and timely action to investigate absence
Explain company attendance standards to persistent absentees
Conduct the "return to work interview"
Complete any formal documentation
Take further action following absence interviews if and as required
Programme Content Participants define absence and absenteeism and consider the implications of sickness, stress and other reasons. The programme covers the law on absence, the legal concept of "fairness" and includes appropriate organisational guidelines and procedures. Absence, return-to-work interviews and procedures complete the programme.
