Course Structure In company Training Course Can be tailored to suit your needs and number of days can be as required Average daily training rate @ £1850 plus VAT (£2173.75) per training group Please contact Tom Owen on 0845 658 0654 for more details   If you are looking for individual training please click here or call Maxine or Patricia on 0845 658 0654 Introduction to management The Foundation Certificate in Management Principles is the first programme in the management qualification cycle which provides a professional development and accreditation route for managers from the beginning of their careers through to Diploma level. The programme is designed to nationally recognised management standards and best practice providing new managers with a practical insight into management, and allowing them to achieve an accredited qualification in as little as six weeks.

Who should attend?
Newly appointed managers, existing managers with no previous management training and those aspiring to management positions.

Objectives

• assess their current approach to the management of people and identify personal skills and knowledge gaps
• introduce greater confidence and authority into the management process
• explain the roles of a manager and how these promote and support the activities of a successful working group
• make appropriate use of their time through proven management tools such as visual planning charts and a variety of time management techniques
• identify different media for communicating more effectively
• explain the psychology of motivation and how it relates to the workplace
• demonstrate a systematic approach to decision making and problem solving
• prepare an action plan for implementation on the job
  

Programme Content

The management role - what makes it different?

• profile of a successful manager
• key skills and knowledge
• roles and outputs
• making the transition from being one of the team to becoming its leader
• getting the balance right between doing, thinking, leading and directing

The 5 key principles of effective management

• being clear about your team’s required outputs
• defining the skills needed
• giving feedback effectively
• gauging morale and influencing it positively
• recognising the critical business processes

Understanding group and team dynamics

• different working styles and how they interact
• roles within the team – harnessing experience and energy
• process of team development and performance
• developing the team

Planning and organising

• scheduling work outputs
• agreeing targets and objectives
• organising your time and managing the time of others

Delegating and empowering

• how to get results through others by knowing what to delegate
• coaching better performance by knowing how to delegate

Communication

• why is it so often a barrier to successful team performance?
• briefing teams and individuals with confidence
• managing relationships - above and below you!

Solving problems and making decisions

• identifying problem causes and patterns
• dealing with unsatisfactory outcomes
• decision making processes and techniques

Action planning