MaSh Training - Sales Communications

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Level 1
Collecting and interpreting management information - data analysis
Creative and practical problem solving
Delegation
Foundation Certificate in Management Principles
Introduction to management
Managing people effectively
Level 2
Assessing and improving departmental performance
Certificate in Management Principles
Handling discipline at work
Leadership and team management
Managing high performing teams
Level 3
Diploma in Advanced Management Principles
Managing tough situations
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Course Structure

In company Training Course

Can be tailored to suit your needs and
number of days can be as required

Average daily training rate @ £1850 plus VAT (£2173.75) per training group

Please contact Tom Owen on 0845 658 0654
for more details

 
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If you are looking for individual training please click here
or call Maxine or Patricia on 0845 658 0654

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Handling discipline at work

It is now even more important days to ensure that unfair dismissal claims are minimised through the fair and consistent application of disciplinary and dismissal processes. It is a fact that many organisations lose such claims because their managers do not follow procedure. Many high profile cases hit the press each month, often because of the substantial awards made to the applicant. Discrimination cases carry unlimited damages while the maximum compensation award is now over £50,000.

This two day course will take you through the processes you need to follow to ensure you do not fall foul of the tribunal. It is led by experienced HR professionals with considerable expertise in the working of Employment Tribunals.

Who should attend?
HR/Personnel Managers and Line Managers who may be required to investigate an incident at the place of employment and apply disciplinary procedures.

Objectives

  • explain the basis of the employment contract and its effect on the discipline process
  • explain key employment law
  • use the incident investigation process as an investigating official
  • decide on the appropriateness of disciplinary action for a range of issues including sickness, absence, performance and misconduct
  • apply the Code of Disciplinary Practice in their own place of work using their own procedures
  • prepare documentation relating to discipline and keep and maintain necessary records

Programme Content

An overview of legislation and Codes of Practice relevant to discipline and dismissal

  • ACAS Code of Practice
  • wrongful, unfair and constructive dismissal
  • redundancy
  • reason for dismissal

The employment contract and employee rights

Handling discipline

  • the role of the investigating officer
  • writing statements, recording evidence in writing
  • seeking the agreement of witnesses
  • assembling documentation
  • employee’s rights
  • deciding the appropriateness of action – is discipline necessary?
  • handling poor performers
  • agreeing improvement plans
  • absence – short and long term
  • correct application of procedures
  • conducting a disciplinary meeting

Handling dismissal

  • interviewing objectively = getting the facts
  • adjournments
  • calling witnesses
  • representation
  • the concept of ‘reasonableness’
  • why organisations lose Tribunals
  • remedies for unfair dismissal
  • reaching a settlement
  • recording action taken and keeping records
  • notes of meetings
  • correspondence, warning, appeals
  • personnel records and expired warnings

Contact Us

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Call us now on 0845 658 0654   or:

step 1: Let us know your areas of interest



step 2: Your contact details and enquiry

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John Seymour Associates
Newminster House
27 - 29 Baldwin Street
Bristol
BS1 1LT


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