Course Structure In company Training Course Can be tailored to suit your needs and number of days can be as required Average daily training rate @ £1850 plus VAT (£2173.75) per training group Please contact Tom Owen on 0845 658 0654 for more details   If you are looking for individual training please click here or call Maxine or Patricia on 0845 658 0654 Delegation Of all the management skills, delegation is probably one of the most highly prized - and the least understood. This one day course is designed to enable professionals to: assess what they do in the light of what they should be doing to be effective in their roles restructure their work to better utilise time and resources so that company, departmental and personal objectives are achieved apply the principles of delegation to motivate and develop staff for whom they are responsible.

Who should attend?
Managers, supervisors and all professional staff for whom delegation has been identified as a development need. The course assumes participants have staff to whom they are able to delegate tasks.

Objectives

• specify the purpose of their role and identify those tasks, activities and practises which constitute effectiveness
• identify the reasons which have prevented them from delegating successfully
• define delegation, how it differs from dumping, and why it is a powerful management tool
• draw up an action plan for successfully delegating to their staff
  

Programme Content

Analysis of participants’ job roles, responsibilities and activities

• identifying corporate, departmental, personal objectives
• assessing job role in light of objectives
• deciding scope of responsibilities and authority
• identifying how time is currently spent
• identifying priority tasks/activities
• identifying tasks which should be delegated
• assessing staff capabilities and development needs

Delegation

• definition
• the difference between dumpling, allocating tasks and delegating
• advantages of delegation for the manager, for staff, for the company
• motivating through delegating
• emotional barriers to delegation – self assessment
• what should never be delegated
• the difference between responsibility and authority

Delegation process

• planning what to delegate and to whom
• consulting and seeking agreement
• training and support
• deciding timescales
• clarifying task output
• ensuring availability of resources and equipment
• identifying necessary liaison
• on-going review
• praising
• giving constructive feedback

Practical application of principles

• producing a personal delegation matrix
• action planning