Course Structure In company Training Course Can be tailored to suit your needs and number of days can be as required Average daily training rate @ £1850 plus VAT (£2173.75) per training group Please contact Tom Owen on 0845 658 0654 for more details   If you are looking for individual training please click here or call Maxine or Patricia on 0845 658 0654 Creative and practical problem solving Each day we encounter many problems. Some we can deal with very easily, some take time to resolve and other more complex problems require others to become involved. The Creative and Practical Problem Solving Process has been designed to harness the combined talents and experience of a group of individuals to work together to decide on the best possible solutions to complex problems. This course introduces creative and practical tools for identifying problems and offers approaches to solving them.

Who should attend?
This course will be of value to:

• established managers because it challenges the way they tackle their problems
• newly appointed managers and supervisors because it supplies them with creative and logical problem solving tools that will provide quality solutions to any problems they may encounter.

Objectives

• employ creative and practical tools to identify the real source of a problem
• state clearly the problem in the form of an objective so that all concerned know exactly what needs to be achieved
• use problem solving tools to reach creative and logical solutions
• recognise the value of team work in problem solving and decision making
• reduce problem solving time and enhance the quality of the solutions reached
  

Programme Content

Identifying the real source of the problem

• defining the problem
• researching the effects of the problem
• identifying those involved

Systematic approach

• diagnosing links
• looking for cause and effect
• root cause analysis
• seeking appropriate solutions
• planning implementation
• monitoring and evaluating

Creative approach

• thinking without restraint
• brainstorming
• trial and error

Team work

• utilising skills within the team
• reaching consensus, gaining commitment

Quality decisions

• taking the right decisions
• making decisions work
• evaluating progress