Introduction
Most organisations are recognising the benefits in terms of overall effectiveness that can be gained by operating in teams. The overall ability of a successful team is greater than the sum of the parts. But there is a huge difference between putting people into a team and getting that team to work at maximum effectiveness and efficiency. Developing and leading teams is not something that comes naturally to everyone. Fortunately it is a skill that can be learnt. This programme is designed for supervisors and managers who need team skills: those who are new to team leadership and those who are already in the position but need to enhance their skills.
Learning Outcomes
On successful completion of the programme, participants will be able to:
Define the role and responsibilities of a leader
Differentiate between alternative leadership styles
Select the right style in varying situations
Motivate individuals and the team
Delegate effectively
Describe and value different team roles
Manage team conflict
Use appropriate skills to handle difficult team situations
Programme Content
The programme looks at the leader's role and how it compares with that of line manager. This leads to an analysis of team leader style and the key elements of effective team leading.
