MaSh Training - Sales Communications

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Level 1
Foundation Certificate in Principles of Supervision/Team Leadership
Leading the team
New Supervisor / Team Leader
Supervising people effectively
Level 2
Certificate in Advanced Principles of Supervision/Team Leadership
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Course Structure

In company Training Course

Can be tailored to suit your needs and
number of days can be as required

Average daily training rate @ £1850 plus VAT (£2173.75) per training group

Please contact Tom Owen on 0845 658 0654
for more details

 
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If you are looking for individual training please click here
or call Maxine or Patricia on 0845 658 0654

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Leading the team

Leadership is often difficult for supervisors and team leaders for whom identity as one of the team is comfortable and gives them a sense of security and team acceptability.The leader of the team is the vital link between management and staff, a position which implies authority and is therefore demanding. When leadership is misunderstood or avoided, it causes dilemmas and difficulties for the team leader/ supervisor and reflects on the team’s performance.

This course is designed to help participants understand what leadership means, the important part it plays in the team’s success, and outlines how to translate the principles of good leadership into practice.

Who should attend?

Who should attend : This course assumes that participants are conversant with the nature and scope of supervisory responsibilities (as outlined in the New Supervisor/Team Leader course) and focuses on the skills of leadership.It is suitable for staff who exercise authority over and are responsible for achieving results through the efforts of a small team. This course has also proved useful for existing supervisors and team leaders who wish to re-assess their performance, especially those intending to progress into management.


Objectives

By the end of the programmes delegates will be able to:
  • assess their effectiveness as leaders and plan the development of their leadership skills
  • take appropriate action to motivate and develop the work group
  • deal with team related problems and difficulties in the workplace
  • maintain working standards and practices to achieve objectives.


Programme Content

Dealing with problems within the team

  • identification of delegates’ difficulties
  • self analysis
  • concern for the task, group and individual
  • developing leadership flexibility

Understanding group dynamics

  • working in a team
  • stages groups go through

Promoting positive working relationships

  • working styles analysis
  • building a balanced team
  • eliminating negatives and emphasising positives

Motivation

  • factors which demotivate
  • human needs
  • how to motivate the team

Achieving common objectives

  • what’s in a job?
  • allocating work – who, what, how
  • setting standards

Team briefings

  • purpose; advantages; disadvantages
  • preparation and process
  • encouraging participation

Dealing with problems within the team

  • analysis and resolution of delegates’ difficulties

Action plan

Contact Us

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Call us now on 0845 658 0654   or:

step 1: Let us know your area of interest



step 2: Your contact details and enquiry

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John Seymour Associates
Newminster House
27 – 29 Baldwin Street
Bristol
BS1 1LT

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