Introduction Unlocking the productivity and potential of employees is a key responsibility of every manager. Effective appraisal helps managers meet this responsibility. Managers who have not benefited from successful involvement in an effective appraisal process often overlook the power this has to both drive the development of their people and to make their own working lives easier. This programme is designed to help managers new to appraisal establish the right skills and focus on the outcome rather than the paperwork.
Learning Outcomes
On successful completion of the programme, participants will be able to:
Explain the purpose and process of the appraisal system
Demonstrate their motivation to use the system as an effective management Tool for gaining and maintaining optimum performance and development
Assess people's performance fairly and objectively
Manage the appraisal interview effectively
Identify methods to manage all levels of performance, from unacceptable to average to excellent
Give constructive positive and critical feedback to enhance or improve performance
Set effective performance measures and standards
Design and agree effective action and development plans
Complete Appraisal documentation fully, constructively and on schedule
Commit to holding regular, effective 1-to-1 follow-up sessions with their staff
Programme Content
Participants consider the costs of ineffective performance appraisal and the advantages of a constructive, well-managed process. They work through the stages of appraisals from setting SMART objectives and behavioural standards, agreeing measures and targets through monitoring, logging and assessing performance to the actual appraisal meeting, its structure and its style and how to agree realistic development plans. The programme also includes the vital skill of giving and receiving feedback
