MaSh Training - Business and Finance - Transactional Analysis

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Communication 1
Communication 2
Interpersonal &
Influencing Skills
Negotiating Agreement 1
Negotiating Agreement 2
Transactional Analysis
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Introduction
Transactional analysis (TA) is an exciting and different way to approach communication, which will add impact, influence and real power to your interpersonal skillset after only a few days of training and practice.
You can use it in speaking to groups, in one-to-one communications, in interviews, with managers, team members, colleagues and customers. (It is particularly effective with awkward people or those you find “difficult to talk to”). TA is a straightforward and accessible set of skills for “turning up” the power setting on your communications with immediate effect!

Learning Outcomes
Following the programme, participants will be able to:
  • analyse and classify the elements of communication between individuals, and also their relationships
  • use positive patterns of communication to establish constructive interactions with others
  • manage negative patterns of interaction
  • apply TA concepts and practice to:
    • business relationships
    • personal relationships
    • one-to-one and group interactions
    • on the telephone
    • e-mail communication

Programme Content

  • TA – a model for Communication;
  • Introducing TA, the power of choice, the parent, the adult, the child, recognising ego states in voice, words and body language. Self analysis and self awareness;
  • Patterns of Communication;
  • Interplay of dominating ego states, complementary transactions, crossed transactions, ulterior transactions. “Stroking”, “Hooking” and getting off the hook;
  • “Games People Play”;
  • Game analysis, recognising psychological games, choosing to play or not to play, pastimes – whether to initiate, whether to participate;
  • Life Scripts;
  • Personality and TA, what is a Life Script, re-writing the Script;
  • TA Applications;
  • Building and maintaining relationships, TA in business, TA at home, TA in teams or one-to-one, TA on the telephone, TA and e-mail.
Contact Us
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Call us now on 0845 658 0654   or:

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John Seymour Associates
Newminster House
27 – 29 Baldwin Street
Bristol
BS1 1LT


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