Introduction As organisational culture moves away from the old “command and control” model towards structures where value and mutual respect matter most, getting our ideas and decisions accepted and acted upon relies increasingly upon our powers of persuasion.
Yesterday, giving orders and directions might have been good enough. Today and tomorrow, the winners will be those who have mastered the graceful art of influence.
Learning Outcomes On successful completion of this programme, participants will be able to:
Describe and use their own interpersonal strengths and those of others
Work with, or overcome their interpersonal vulnerabilities
Use interpersonal skills and techniques to achieve personal or team outcomes
Influence others using a range of both logic and emotion-based approaches
Influence with a context of total integrity
Programme Content Personal awareness, personal strengths as a communicator, personal vulnerabilities in interpersonal relationships, the “messages” we convey.
Reading and interpreting the behaviour of others. How behaviour breeds behaviour. “Soul mates” and “personality clashes” – where they come from, how best to work with them.
Goals, outcomes and interpersonal behaviours to achieve them, teams, team goals, team personality profiles.
Influence and the power of persuasion. Models and structures for influence.
The role of logic, when and how to use logic-based approaches.
The role of emotion, when and how to work with feelings.
Real life situations, case studies and examples
Contact Us
John Seymour Associates
Newminster House
27 – 29 Baldwin Street
Bristol
BS1 1LT
