Introduction
"The meaning of communication is the result you get". These wise words are useful to remember when you think you have communicated successfully but events then prove otherwise. This programme is designed to equip participants with the ability to mean what they say, to say what they mean and to know what the other person means - a vital skill in all areas of life.
"Know what I mean?" - well you will do after this programme!
Learning Outcomes
On successful completion of this programme, participants will be able to:
Ask clearly for specific action or behaviour change
Say "no" firmly and without aggression
Negotiate agreement between conflicting viewpoints
Make a case persuasively to influence others
Listen actively
Recognise non-verbal signals
Programme Content
This programme has elements of assertiveness in it but in addition it considers persuasive behaviour and language and how to influence and successfully negotiate at an interpersonal level. It focuses on interpersonal communication and how, when the communicator takes responsibility for the communication, the meaning is invariably clear.
Contact Us
John Seymour Associates
Newminster House
27 – 29 Baldwin Street
Bristol
BS1 1LT
